AmTrav Testimonials Here is just a sample of the emails our customers have sent to us:

The last 24 hours have demonstrated to me that AmTrav is truly the travel partner we need. Thank you for your promptness, courtesy and willingness to take extra steps to achieve optimum outcome.— Abel H Cinemassive, Atlanta

I'm writing to commend two of your agents for some excellent work during a difficult travel experience this weekend. I was originally scheduled for a Saturday afternoon flight to DC, which as you can imagine was cancelled. As flights shifted around and I needed to tweak hotel arrangements, Johnny Benitez and Bobby Hoeppner were incredibly friendly, efficient, and helpful. I know that I would have been much more stressed out were it not for their assistance.— Josh R. Center for American Progress, Washington

I have to give kudos to you and the AmTrav staff- I’ve never experienced such efficient and user friendly online services in all my years of business travel. Keep up the great work!— Jill C. American Hearing Aid Associates

Just wanted to extend a BIG THANKS to you and your staff for a job well done

Anne and I entered our day on Friday morning with a slew of travel tasks. We thought that if you could handle all our requests on such short notice you could basically handle anything! You did with flying colors

— Natalie B AMCS Group, Exeter

Carmen thank you very much for helping me out with my emergency travel needs this evening. I don’t really need an excuse to stay with AmTrav as I am very happy with the service, but today you really helped me a lot. You guys always do what it takes!!!!— Richard M. Virgin Electric

Wanted to let you know that Bobby did an excellent job of getting Mike where he wanted to go in the manner he wanted to go there!

Upgrades were not supposed to be available however, Bobby pulled it off! Wanted to let you know he went above and beyond…

— Catherine G. Far East Energy, Houston TX

I swear I will never use another travel agency. You guys are the pinnacle in customer service. Thanks!— James C. Jordan Motor Sports, Chicago, IL

You are the best group I have worked with in 20 years in the biz. Right now we are using both online and agents. I am so impressed with the level of service and have recommended you to my friends in the business world.— Rita S. Westone, Colorado Springs, CO

After experiencing a flat tire on the way to the airport I didn’t think it could get any worst. They misplaced my luggage for 1 ½ hours at O’Hare and tore the handle on my bag. However, I am happy that I made it safe and sound. My gratitude goes out to Carmen who handled my situation professionally and with courtesy.— Paula L. American Heart Association, Chicago IL

I have come to heavily rely on your team for the intricacies and complexities of all our international travel. I have worked with a number of your people – they have all been excellent! Your company is all that you said it was – and more.— Caroline S. The Chase Group, Northbrook IL

Thank you all for helping make our annual conference a success. The service that you provided to GMEN and our participants went a long way to our success.— Pat M. GMEN, Atlanta GA

I wanted to drop you a quick note and tell you how much I enjoy working with Carmen. I usually call at odd times and Jen, Debbie, and Lauren are not always available. It is nice to know there is a competent and helpful person to ask for and I’m pleased to have found Carmen. She has been very thorough and an absolute delightful to speak to.— Rosie C. Capital Management Company, Chicago, IL

I want to let you know how delighted we are with the quality of service we are getting from your agent, Johnny. Our main traveler’s itineraries tend to get complicated and are subject to frequent changes. Johnny has shown creativity and taken initiative to make those long trips not quite so painful. Not only is Johnny very good at the travel business, but he is a pleasure to work with. He is always cheerful, friendly, and very responsive, and willing to go just one extra step to find the absolute best option. We are pleased to be working with him.— Brigitte M. XIT, Inc., Sleepy Hollow, IL

AmTrav has gone beyond the call of duty and found lower prices, better options and city pairs, and have completely assisted us during weather related travel delays and issues. I've been with CompuSystems for 9 years; have used 6 travel agencies and AmTrav has by far exceeded my expectations.— Susan M CompuSystems, Broadview, IL

I enjoy partnering with you so much. You make the whole process of managing our travel easy and pleasant. You are very important colleagues to us!— Lisa Hall and Partners, New York, NY

Deb is working very hard for me today and I just really love working with her. It’s such a good feeling when you have a great relationship with each other and Deb and I really have that. She is a VERY good employee, she always goes beyond anyone I have ever had dealings with. Just making sure you know how EXCELLENT she is.— Sylvia Alliance Recruiting Resources, Kingwood, TX

Just wanted to let you know that I am very pleased with the courtesy and quality of service I receive from everyone at AmTrav and I look forward to working with you in 2008!— Margaret C. Billow Butler & Company, Chicago, IL

I have worked with at least a dozen travel agencies in my 15+ years of Administrative experience. I was pleasantly surprised after I began working with Amtrav. In the last six months I’ve been extremely pleased with our working relationship and commuication.— Jennifer D. MajescoMastek, New York, NY

Your efforts on his behalf were once again stellar AND nothing less than beyond exceptional. I want to personally acknowledge the craziness of the last couple of hours as you made every effort to accommodate Mike in the midst of taking care of your other clients as well. Yet again, you stepped up and made us feel as though we were your ONLY client! Thank you. You're the best!— Catherine G. Far East Energy, Houston, TX

We have been extremely pleased with AmTrav’s willingness to set up all our discounts for us – some we did not even know existed.— Molly M. Whitehouse Post Productions, Santa Monica, CA

You have contacts we simply do not have, plus you get problems solved so much quicker than when we tried to do it on our own.— Lori J. Computrac, Canton, GA

Before AmTrav, I would spend hours at a time looking for flights for my travelers and hotels for our meetings. Now AmTrav does it all, freeing me up completely!— Bianca V. Invenergy, Chicago, IL

I logged into the AmTrav website and double-checked the fares, and you’re $75 or more cheaper than Orbitz and Travelocity! Way to go!— Rosie C Capital Management Company, Chicago, IL

With most of our bookings on AmTrav.com, the best part is that the AmTrav agents and account manager are always there at a moment’s notice to help us locate fares, change tickets, add hotels, whatever we need.— Jackie G. Minuteman, Addison, IL

We have been very pleased with the service from AmTrav. The biggest time saver for me is when changes need to be made to flights or cancellations are done and you keep track of any credits we have with the airlines.— Betsy W. Iron Works Capital, Deerfield, IL

I just wanted to comment that Ray has the patience of an absolute Saint as I am a pitiful travel planner and he has saved me more times than I can say. He has gone above and beyond the call of duty and without Ray, many of my staff would have ended up in Bangladesh when they should have ended up in Boston. I'm sure I drive him crazy at times and he probably dreads seeing my emails but even if that's the case, he never lets me "see" any frustration he may have. If only I could have the same restraint when it comes to my children!— Shelly D. MetroHealth Hospital

Just wanted to drop you a quick line to tell you how helpful Johnny Benitez was today. One of my bankers was traveling from Newark to Chicago and flights were delayed for several hours so I was calling Johnny every couple of minutes trying to get him on an earlier flight so he could be there for a meeting tomorrow. I had my banker on hold and we were looking for a flight to get him on and everything was just CRAZY but Johnny was SO helpful and SO nice and kept me from freaking out at my desk in front of the whole office. Johnny got my banker on an earlier flight and everything worked out in the end. I was just really impressed with the way he handled the situation and thankful I had someone so nice and patient on the other end of the line! You just keep adding great new members to an already great team!— Jamie S. Cain Brothers

Excellent work – this is exactly why I like using AmTrav. You guys always show commitment to your customers. That’s what my company needs.— Richard M. Ventotec

You’re my favorite travel agency, ever. Definitely better than American Express and even better than my original agent at Carlson Wagonlit, who was fabulous. I’m never left high and dry with you, or even close. I’m so grateful for you and your team every day.— Kathryn G. Hall & Partners

I have been an American Travel client since 2001. Since that time, I have worked at two other companies and have brought Amtrav in as our services provider. The simple reason that I make sure, as a decision maker, that Amtrav is the default services provider wherever I work is that Debra has provided a level of service excellence that I have never experienced before. She is the consummate professional, delivers top flight service with a great attitude, and makes my life easier. The level of service and support that Debra provides far exceeds that additional cost of working with an agency; this is a great compliment in our age of cost cutting by dealing directly with the airlines. In fact, Debra is so good that I go out of my way to give her all of my travel business because I consider her a partner in my business success; not a vendor. This is perhaps the greatest compliment that I can pay her; backed up by the business that I do with your firm.— Barrett F. NetBase, Mountain View, CA