Privacy Policy

Updated May 25, 2018

At AmTrav, we know that everybody says, “We take privacy very seriously.” So ultimately what matters is not what we say, but what we do. And we’re out to demonstrate that, with respect to privacy, we will do everything in our power to do right by our customers.

We’ll start by explaining our privacy policy as clearly as we can, in plain English, written by a non-attorney.

We Collect Information About You

If you’re using our site, chances are we’re collecting information about you. Usually, this is information that we ask you to provide like your name or your email address or where you want to travel. In these cases, the information we collect comes directly from you.

If you are an employee of a company that manages their travel through AmTrav, your employer may also provide information about you. Your employer can provide information to us about you by having a designated Travel Administrator or Travel Coordinator use the “Users & Travelers” section on our web site; through a bulk data upload; via an Application Programmer’s Interface (API); or through a Single Sign On hand off (SSO).

There are other pieces of information that we gather less explicitly, through your browser or browser “cookies”, without directly asking you for it. This includes information about the computer or device you are using or your geolocation (where you are).

What we Store

We store most of the information we collect. Some of it we only store for brief periods, like for the duration of the time you are on our site, but most we store on a more long-term basis, for as long as there continues to be a business need for it.

The following is of list of things we store, but only when they are provided to us directly by yourself or your employer:

We also store transaction data that we gather from searches you perform on our site or bookings that you complete. This data includes:

Finally, we store other information that we collect about your session like:

How We Use It

The information you provide us enables us to:

How We Will NOT Use It

We will not use your personal information to market products or services to you without your explicit consent except for:

Who We Share It With

From time to time it is necessary to share some of the information we collect with third parties. These include:

Please understand that, although we select our partners very carefully with deep consideration of their privacy and security practices, we ultimately do not have control over how they operate. They are each subject to the laws and regulations that apply in their jurisdictions.

Under no circumstances, do we sell your personal data or offer it to third parties for commercial or marketing purposes.

Where We Keep It

Our platform is intended for use in the United States and we store information in the United States. If you use our site, we will assume you are acknowledging that and consenting to it.

How We Protect It

We go to really great lengths to protect your data from unauthorized access.

We encrypt all communications that involve your data using the latest encryption standards. Our team members have access to data only on a “need to know” basis and all such accesses are logged.

We are Payment Card Industry (PCI) Level One compliant (the most stringent level). Annually, we submit to an onsite audit and internal and external penetration test. In addition, we run internal and external vulnerability scans on our network at least once per quarter.

If we become aware of a security systems breach that may have compromised your personal data, we will notify you promptly in accordance with applicable laws.

When & Why We Contact You

We ask for your contact information like your email address and, in some cases, phone number because sometimes it’s necessary for us or a supplier to contact you about a booking you have made for yourself or others. We promise not to abuse that trust. When we communicate with you it’s because:

We will not send any other types of communications without consent from you or your employer.

What Your Rights Are

As a user of our service or visitor of our website, you have the following rights:

How You Can Reach Us

We want you to be confident that your data is secure. If you have any concerns or objections regarding privacy or our use of your personal data, please contact us. You can reach out to your AmTrav account manager or you can send an email to privacy@AmTrav.com whose distribution group includes our CEO and our CIO, who is also our Data Protection Officer.