AmTrav Blog

Insights, tricks and tips to help you deliver a great business travel program & traveller experience for your organization.
Why We Decided to Build Our Own Chat Platform

Why We Decided to Build Our Own Chat Platform

Like the proverbial tree that falls in the woods with no one around to hear it, what if we made a great enhancement to our travel platform but nobody even noticed? Could we still call it “great?”

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Room Blocks Are for Weddings, Not Business

Room Blocks Are for Weddings, Not Business

Hotel room blocks work really well for weddings. Room blocks offer a lot of flexibility, giving guests the ability to adjust their departure or arrival dates, or they can choose to stay elsewhere. Plu...

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With Change Fees Gone, Can We Fix the Rest of What's Wrong With Airline Pricing?

With Change Fees Gone, Can We Fix the Rest of What's Wrong With Airline Pricing?

This Op-Ed first appeared September 9, 2020 on Phocuswire.

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Introducing AmTrav’s New Post-Trip Surveys

Introducing AmTrav’s New Post-Trip Surveys

One of the hardest tasks for a travel administrator or budget owner is to determine which trips are worth taking. Which trips are a great use of the traveler’s time and the company’s money -- the sale...

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To Quarantine or Not to Quarantine? Navigating State COVID Travel Restrictions

To Quarantine or Not to Quarantine? Navigating State COVID Travel Restrictions

If you or your coworkers are traveling during the COVID pandemic, you need to remember to bring your mask and hand sanitizer, to book a COVID Clean hotel, and to make sure you’re following state trave...

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Tired of Unused Tickets? No? Me Neither!

Tired of Unused Tickets? No? Me Neither!

A colleague shared some data with me today. It inspired me to share a story with you.

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AmTrav’s Craig Fichtelberg On Business Travel's Model Moving Forward

AmTrav’s Craig Fichtelberg On Business Travel's Model Moving Forward

This Op-Ed first appeared August 18, 2020 on The Beat.

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Saying Goodbye to (Most) Airline Change Fees

Saying Goodbye to (Most) Airline Change Fees

This week a number of major airlines, including American, Delta, United, and Alaska Airlines, eliminated most change fees for domestic airline tickets (and for some international travel too).

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The Little Marketing Initiative That Could: Reflecting on Six Months of Communications in 2020

The Little Marketing Initiative That Could: Reflecting on Six Months of Communications in 2020

Coming into 2020 we thought it was a good time to put an emphasis on communicating regularly with our administrators, coordinators and travelers. We had exciting new time and money-saving product upda...

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