YOUR ITINERARIES - MORE INFO, MORE EASILY

by Elliott McNamee, on February 7, 2020

At AmTrav, we fancy ourselves a pretty forward thinking company and we’re proud to have led the industry with many technological firsts. But one area where we’ve been far from cutting edge, is in our booking confirmation emails. Our confirmation emails look like they’re from a different era, and not in a cool, retro, nostalgic kind of way. It’s been well over 10 years since we’ve updated them. Somehow, development sprint after development sprint, there’s always been a shinier new object that we’ve deemed more important. And we’re pretty embarrassed about it.

Enough is enough. Next week we will introduce a newly-designed email confirmation with the information you need, in a pleasing-to-the-eye, mobile-friendly format. Check out a preview:
 
 
New trip confirmation email:
Traveler Names | 1. Elliot McNamee | KNOWN TRAVELER # 987654321 | Your Known Traveler Number or Redress (as provided)
Now shows your Known Traveler or redress number:
Hotel Itinerary | Holiday Inn Express & Suites | Friday, January 27, 2020 | CONF # GGNLSP | Confirmation number for each trip component | RATE $127.86 USD/NIGHT + TAX | $382.97.90 USD ESTIMATED TOTAL FOR STAY | ADDRESS | 6161 W Century Blvd Los Andgeles, CA US | PHONE 310-649-1400 | GUEST | Elliot McNamee | OCCUPANTS | 1 Adult | LOYALTY NUMBER 184429153 (Intercontinental Family) | Your loyalty number for each trip component | ROOM TYPE | Enjoy The Space And Extra Amenities In This Cozy Suite That Has Free Hight Speed Wireless Internet Access And A Large Sitting Area With A Sleeper Sofa For Your Guests. A 32 Inch Flat Screen TV Means You Dont Miss Your Favorite Shows And The Plush Triple Sheeted Bed Ensures A Night of Sound Sleep. 1 King Bed Suite Sofa Sleeper Nonsmoking | CANCEL POLICY | Cancel: Cancle After 1800 27Jan Forefeit First Nite Stay | Hotel change and cancle rules | PAYMENT | Room payable upon check-out. Guaranteed to 3xxxxxxxxxx1112
Air itinerary shows your airline confirmation number, your airline loyalty number and amenities to look forward to on your flight:
Flight Itinerary | Los Angeles, CA to Boston, MA | Friday, January 27, 2020 | CONF # HJYIG8 | Confirmation number for each trip component | CHECK IN | Delta #37 | DEPARTS | 12:50 PM | Fri, May 29 | LHR | Terminal 3 | ARRIVES | 3:09 PM Fri, May 29 | PDX | CABIN | Main cabin(Economy) | SEAT(S) | 45A | Your loyalty number for each trip component | LOYALTY # 9359386639 | MILES 4896 | DURATION 10h 19m | AIRCRAFT | Boeing 767-400 | AMENITIES* Fast Wifi | LiveTV | Personal Video on Demand | Streaming Video | Power | USB | Amenities to look forward to on your flight
Air terms & conditions shows change and cancellation rules plus bag fees:
Terms & Conditions | LAX-BOS | Confirmation number for each trip component
Hotel itinerary shows your hotel confirmation number, your hotel loyalty number and the change and cancellation rules for your stay:
Need Help? | Instant access to 24/7 live AmTrav support! | Live Chat | +1 866-284-5774 | +1 312-525-9805 | Support@Amtrav.com
As always, we're here to help:
Need Help? | Instant access to 24/7 live AmTrav support! | Live Chat | +1 866-284-5774 | +1 312-525-9805 | Support@Amtrav.com
By the way, you may see these new confirmations and think “Great, now put this in an app!” Stay tuned, that’s coming soon.

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